Account Setup and Management
WiFi Setup
Overview Your Relays operate via a cellular connection (just like a smartphone) and also have the ability to connect to WiFi networks in order to improve your coverage, connection strength, and overall experience. Connecting Your Relays to WiFi There ...
How to Change the Channel of a Relay
Objective To better understand how to change the channel of a Relay from Dash and on a Device Environment / Applies To Relay Dash Relay+ Device RelayX Device Procedure Changing a Relay's Channel on a Relay+ Device Press and hold the Relay Assistant ...
How to Rename a Relay or User in Dash
Objective To better understand how to rename Users and Devices in Dash individually and in bulk Environment / Applies To Relay Dash Relay Admin Users Procedure Renaming a Relay or user in Dash is a simple process that can help personalize your fleet ...
How to Set Up an Electronic Payment Method on Your Account
Set Up Credit Card as Default Payment Method Log into Dash at dash.relaypro.com Click Administration Click Billing Click Add New Credit Card You will be presented with the following sections of information to update: Billing Address Note: You only ...
How to Remit a Payment to Relay
Objective To better understand how to remit a payment to Relay Environment / Applies To All Relay Service Plans Procedure During account onboarding, all Relay accounts are created with agreed-upon payment terms and a preferred default payment method. ...