What Is a Seat?

What Is a Seat?

Environment/Applies To

  1. All Relay Accounts
  2. Dash
  3. Relay Pro App

Answer

  1. Seats are the billable service that will cover your device hardware and virtual user needs for Relay
  2. All virtual users will occupy one seat, and that will provide access to both Dash and the Relay App

Additional Notes

  1. All accounts must have at least one virtual user seat for the owner login, plus the seats that cover how many hardware devices will be purchased for the account
    1. For example, If your initial order is for 10 Relays, your account will be set up and you will be billed for 11 seats. 10 of those seats used by your Relays and 1 seat will be used for the account owner's virtual login.
  2. If you run out of seats and need more virtual users, more seats can be purchased through your Account Executive, Customer Service Representative, or the Relay Support Team.


    • Related Articles

    • How to Change the Batteries in your Beacons?

      Objective To better understand how to change batteries for standard Indoor Location Beacons. Environment / Applies To Standard Indoor Location Beacons Relay Pro App Dashboard Procedure Indoor Location Beacons are used to track the location of our ...

    • Beacon Configuration and Installation

      Note: This article only applies to Relay accounts utilizing our Indoor Location Services Overview Relay's location beacons are designed specifically to work with your Relays in order to provide indoor location information for your day-to-day ...

    • How to Manage Users in Dash

      Objective Add new admins or users to your Relay account in Dash Environment/Applies To Relay Dash All Service Plans Account Owners and Admins Procedure Note: Only Account Owners and Admins can add new users to an account Adding a User in Dash Log ...