How to Set Up an Electronic Payment Method on Your Account

How to Set Up an Electronic Payment Method on Your Account

How to Set up an Electronic Payment on Your Account

  1. Start from the invoice or statement: Click the Click to Pay Now button at the bottom of the document.
  2. Select Invoices (from a statement): If clicking from a statement, you will be prompted to select the specific invoices you wish to pay. If from a single invoice, you will be prompted to pay that single one.
  3. Choose Payment Method: Your options are:
    1. Bank to Bank Transfer
    2. Credit Card
    3. ACH Transfer
    4. (Note: If you have unused credits on your relay account, you will be given the option to use them before choosing a payment method.)

How to Pay via Direct Bank Transfer (Bank to Bank) 

  1. Click the Pay Now button on your invoice.
  2. Select the Bank option.
  3. Choose your bank from the list or use the search bar.
  4. You will be prompted to securely log in to your online banking portal.
  5. After logging in, select the specific invoice(s) you want to pay and confirm the transaction to complete the transfer.

How to Pay via Credit Card Payment

(Note: There is a 3% credit card fee for these transactions.)
  1. Click the Pay Now button on your invoice.
  2. Click Card.
  3. Enter the card information.
  4. Click next.
  5. Click Pay

How to Pay via ACH Payment Method

  1. Click the Pay Now button on your invoice.
  2. Enter your bank account details that the ACH should be debited from.
  3. Enter the billing details.
  4. Click next.
  5. Click Pay

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