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Relay Playbooks
Overview: Relay playbooks have a majority of the information you will need to onboard. They can be used to better understand the how to use a relay+, and Relay Dash. Relay Playbook #1 Introduction to Relay & Panic Relay Playbook #2 Dash & Getting ...
Relay+ Won't Power On
Symptoms Relay+ will not power on Environment/Applies To Relay+ Resolution Remove the Relay+ from its case if one is in use Connect the Relay+ to the USB-C charging cable and charging brick that came in the box Plug the charging brick into a wall ...
Relay Asset Tracking
Relay Asset Tracking Important This article only applies to Relay Accounts with our Relay Pro Plan. If you are unsure of what service plan you have, or want to learn more about what features are included in your plan, contact your Customer Success ...
Relay+ has No Audio
Symptoms Relay+ has no audio Environment/Applies To Relay+ Resolution Remove the Relay+ from its case if one is in use Tap the Volume Up (+) button multiple times to ensure the volume is on high Tap the Assistant button so the device will tell you ...
Relay Texting Overview
Environment / Applies To Relay Dash Relay Pro App Relay Essentials, Pro, and Enterprise Service Plans Note: Message History must be enabled for relay texting to work. For information on how to enable, reference this article Overview Texting reduces ...