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Relay+ Won't Power On
Symptoms Relay+ will not power on Environment/Applies To Relay+ Resolution Remove the Relay+ from its case if one is in use Connect the Relay+ to the USB-C charging cable and charging brick that came in the box Plug the charging brick into a wall ...
Relay Asset Tracking
Relay Asset Tracking Important This article only applies to Relay Accounts with our Relay Pro Plan. If you are unsure of what service plan you have, or want to learn more about what features are included in your plan, contact your Customer Success ...
Relay Assistant Commands
Objective To gain a better understanding of Relay Assistant Commands. Environment / Applies To Relay Device Procedure There are several different commands available for the Relay device. These commands can be accessed by pressing and holding down the ...
Relay+ has No Audio
Symptoms Relay+ has no audio Environment/Applies To Relay+ Resolution Remove the Relay+ from its case if one is in use Tap the Volume Up (+) button multiple times to ensure the volume is on high Tap the Assistant button so the device will tell you ...
Relay+ is Offline
Symptoms Relay+ is offline showing 3 Red LEDs Environment/Applies To Relay+ Resolution Remove the Relay+ from its case if one is in use Tap the Assistant Button to see if the device will provide you an error or reconnect If you are provided with an ...