Location
How to Change the Batteries in your Beacons?
Objective To better understand how to change batteries for standard Indoor Location Beacons. Environment / Applies To Standard Indoor Location Beacons Relay Pro App Dashboard Procedure Indoor Location Beacons are used to track the location of our ...
How to Troubleshoot a Beacon
Objective To better understand how to troubleshoot location beacons Environment / Applies To Plans with Indoor Location The Relay Pro App Relay Device Location Beacons Procedure Room Verification Room Verification can be used to verify a relay device ...
How to Setup Geofence Notifications
Environment Applies To: Relay Pro App Procedure Log into the Relay Pro App Tap Settings Tap Notification Settings Scroll down to Device Activity Settings Toggle on Geofence Enter Notifications (optional) Toggle on Geofence Exit Notifications ...
Beacon Placement Best Practices - Hospitality
Overview Relay's location beacons are designed specifically to work with your Relays in order to provide indoor location information for your day-to-day operations and during emergency incidents. Installing your location beacons is required before ...
How Do Assets Get Their Location?
Environment/Applies To Relay Pro Plan with Indoor Location Relay Dash Relay Pro App Assets Answer Asset Trackers emit a Bluetooth signal that Relay devices can detect. When an asset is in range of a Relay device, the Relay device will report its ...
How to View Asset Location Details
Objective Understand how to view location details of your configured assets Environment/Applies To Relay Pro Plan with Indoor Location Relay Pro App Relay Dash Assets Procedure Relay Pro App Tap the Account tab in the Relay Pro App Tap Manage Tracked ...
Relay Asset Tracking
Relay Asset Tracking Important This article only applies to Relay Accounts with our Relay Pro Plan. If you are unsure of what service plan you have, or want to learn more about what features are included in your plan, contact your Customer Success ...
How to Place and Orient Location Beacons
Objective Placement best practices for the Location Beacons Environment/Applies To a Relay Dash Relay Pro App Accounts with Indoor Location Location Beacons Procedure In general, a beacon should be placed in the following manner: Relay logo (for ...
How To Configure Floor Plans/Maps within Dash
Objective To configure floor maps within dash to give visibility into how many devices are on a floor, who is closest to a certain area, or exactly where staff is at a certain time. Environment / Applies To Relay Dash Relay Pro App Accounts with ...
How to Edit or Remove Beacons in Dash or the Relay Pro App
Objective Edit or Remove Beacons Environment/Applies To Relay Pro App Dash Note: Only an admin or owner permission level can make changes to the indoor location building setup Procedure Edit or Remove Beacons in the Relay Pro App Log into the Relay ...
What is Indoor Location?
Environment / Applies To Relay Service Plans with Indoor Locations Dash and Relay Pro App Users Relay Plus Answer Indoor location is a way that an account administrator can more accurately track users with their assigned Relay device, via Dash or the ...
How to Set Up a Geofence
Objective To better understand how to set up a Geofence in Relay Dash. Environment / Applies To All Relay Service Plans Dash Procedure Geofences are a great way to keep track of where your Relays are going. With Goefences, you will be able to see ...