How to Place the Location Beacons

How to Place the Location Beacons

Objective

  1. Placement best practices for the Location Beacons

Environment/Applies To a

  1. Relay Dash
  2. Relay Pro App
  3. Accounts with Indoor Location 
  4. Location Beacons

    Procedure 

    In general, a beacon should be placed in the following manner:
    1. Relay logo facing towards the room and horizontally placed
    2. Not behind significant barriers, such as thick wall or metal
    3. In a dry area
                                      


    Additional Notes

    1. Depending on the room layout and structure, a few beacon placements may be required to achieve proper coverage
    2. Regardless of the setup placement, each room should have a consistent beacon placement to ensure accurate locations in each room
    3. If you consistently receive a different location or no location at all, please contact Relay Support


      • Related Articles

      • What is Indoor Location?

        Environment / Applies To Relay Service Plans with Indoor Locations Dash and Relay Pro App Users Relay Plus Answer Indoor location is a way that an account administrator can more accurately track users with their assigned Relay device, via Dash or the ...

      • Relay Dashboard: Location Tab

        Overview The Location tab allows you to manage and view indoor and outdoor locations, along with indoor building management and history. Indoor Locations This view will showcase your list of devices and their last reported indoor location. You can ...

      • How to Edit or Remove Beacons in Dash or the Relay Pro App

        Objective Edit or Remove Beacons Environment/Applies To Relay Pro App Dash Note: Only an admin or owner permission level can make changes to the indoor location building setup Procedure Edit or Remove Beacons in the Relay Pro App Log into the Relay ...

      • How to View Location in Dash and the Relay Pro App

        Objective To view the location of a user in Relay Dash or the Relay Pro App Environment / Applies To Relay Dash Relay Pro App Accounts with Relay Essentials, Pro, or Enterprise plans with indoor location Procedure Please Note: Location information ...

      • How to View Asset Location Details

        Objective Understand how to view location details of your configured assets Environment/Applies To Relay Pro Plan with Indoor Location Relay Pro App Relay Dash Assets Procedure Relay Pro App Tap the Account tab in the Relay Pro App Tap Manage Tracked ...