What is the Account Email Used For?

What is the Account Email Used For?

Objective 

  1. To gain a better understanding of what an account email is used for.

Environment / Applies To

  1. Account Owner

Description

  1. The account email is associated with the account owner.
  2. Transitional emails including billing, service changes, and account information will be sent to the account email as well as general update information including release notes. 
  3. The account email allows you to log into Dash and the Relay Pro App, where you can configure various account details such as Users, Channels, Wifi, and Location information.

Additional Notes

  1. To ensure you are receive emails from Relay reference this link.

    • Related Articles

    • How to Set Up an Electronic Payment Method on Your Account

      Set Up Credit Card as Default Payment Method Sign in to your Account portal Click Account in the banner at the top of the page In the Manage Your Account list, click Payment You will be presented with three sections of information to update: Billing ...

    • How to Configure Panic & Incident Alert Email Notifications

      Objective Enable email notifications for panic and Incident alerts and resolutions Environment/Applies To Account Owners and Admins Relay Essentials, Pro, and Enterprise Plan Relay Dash Procedure Note: Panic email notifications require an updated ...

    • How to Remove an Email Address from Receiving Panic & Incident Alerts

      Objective Remove an email address from receiving Relay panic and Incident alert email notifications Environment/Applies To Account owners and administrators Relay Essentials, Pro, and Enterprise Service Plans Relay Dash Procedure Note: Panic email ...

    • How to Reset your Relay Account and Dash Password

      Objective Reset your Relay Dash/Account password Environment/Applies to Relay Dash Relay Account Portal Account owners, admins, virtual users, or billing contacts Procedure Visit https://dash.relaypro.com Enter the email address associated with your ...

    • Relay Dashboard: Account Tab

      Overview The Account page within Dash is where you can manage your Relay account's users, channels, and additional settings. The account page consists of the following sub-categories: Fleet Overview Fleet overview serves as your home screen within ...