What is the Account Email Used For?

What is the Account Email Used For?

Objective 

  1. To gain a better understanding of what an account email is used for.

Environment / Applies To

  1. Account Owner

Description

  1. The account email is associated with the account owner.
  2. Transitional emails including billing, service changes, and account information will be sent to the account email as well as general update information including release notes. 
  3. The account email allows you to log into Dash and the Relay Pro App, where you can configure various account details such as Users, Channels, Wifi, and Location information.

Additional Notes

  1. To ensure you are receive emails from Relay reference this link.

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