Objective

1. Add new admins or users to your Relay account in Dash
   

Environment/Applies To

1. Relay Dash
   
2. All Service Plans
   
3. Account Owners and Admins
   

Procedure

Note: Only Account Owners and Admins can add new users to an account

Adding a User in Dash

1. Log into Dash at dash.relaypro.com
   
2. Click Users under the Account tab
   
3. Click Add a User
   
1. Note: If this option is grayed out, you either don't have sufficient permissions to perform this action, or you don't have any available seats on your account. For more information about seats, view this article.
   
4. Fill in the users information including their:
   
1. First Name
   
2. Last Name
   
3. User Name
   
4. Email Address
   
5. Role
   
1. Note: There are two options for the Role selection: Administrator and User. See this article for more information about each.
   
5. Click Save
   
6. If applicable, you'll be prompted to select whether the new users should be part of your panic workflow groups
7. Select any channels that the new user should be a member of
8. Click Submit
   
9. If you'd like to set the user's home channel, do so or click Skip
   

Deleting / Removing a User in Dash

Please Note: If a device is assigned to a user, you will not be able to delete that user until the user is unassigned. 

1. Log into Dash at dash.relaypro.com
   
2. Click Users under the Account tab
   
3. Click Remove a User
   
4. Select the user you would like to remove
   
5. Click Yes when asked to confirm removing the user
   

Additional Notes

1. New users and administrators will receive an invitation email prompting them to set up their Relay password
   
2. New users and administrators will be able to log in to both Dash and the Relay Pro app
   
3. For more information about panic configuration and panic roles, see this article