How to Create a Channel in Dash

How to Create a Channel in Dash

Objective

  1. Create a new channel for your Relays to communicate

Environment/Applies To

  1. Relay Dash
  2. Account Owners/Admins

Procedure

  1. Go to dash.relaypro.com and click Sign In
  2. Log in with your email address and password
  3. On the left side, click Account
  4. Click Channels
  5. Click Create a Channel
  6. Enter the name you'd like to use for your channel and click Submit
  7. Select whether you'd like to enable message history for your new channel by clicking Yes or No
  8. Select which users/Relays you'd like to be able to communicate on this channel
    1. Note: If you'd like all users/Relays to have access to this channel, you can click Select All
  9. Click Submit

Additional Notes

  1. When creating channels, we recommend avoiding abbreviations as there are sometimes conflicts with how abbreviations are spoken or recognized in the Relay system
  2. When choosing to enable message history or not, ensure you are following any laws or regulations that you may be subject to in regards to employee recording and privacy
  3. Once a channel has been created, you can not rename it


    • Related Articles

    • Channel Management

      Overview Channels are how your Relays and users will communicate across devices, Dash, and the Relay app. Channels can be completely customized to fit your team's specific needs and can be created and modified at any time. Creating or Deleting ...
    • How to Remove a Channel in Dash

      Objective Remove/delete a channel from Dash Environment/Applies To Relay Dash Account Owners/Admins Procedure Go to dash.relaypro.com and click Sign In Log in with your email address and password On the left side, click Account Click Channels Click ...
    • How to Create a Channel in the Relay Pro App

      Objective Create a channel in the Relay Pro app Environment/Applies To Relay Pro app All Relay Service Plans Procedure Open the Relay Pro app Tap Account Tap Manage Channels Tap Create a Channel at the top of the screen Type your channel name Tap ...
    • How to Set a Relay's Home Channel

      Objective Set a Relay devices home channel in Relay Dash and the Relay Pro App Environment/Applies To Dash Relay Pro App Account Owners/Admins Procedure Setting a Home Channel in Dash Log in to dash.relaypro.com On the left side, click Account Click ...
    • How to Edit a Channel's Membership

      Objective Edit the membership of a channel through Dash Environment/Applies To Relay Dash Account Owners/Admins Procedure Go to dash.relaypro.com and click Sign In Log in with your email address and password On the left side, click Account Click ...