Buttons and Physical Layout

Buttons and Physical Layout

The Relay device has 4 buttons, some with multiple uses. Let's get to know your Relay. 



  1. At the front of the Relay, you have the TALK button. This button will showcase LED lights that help determine what status your Relay is in.
  2. At the top of the Relay, you have the VOLUME DOWN (-) button. 
  3. Then to the right of that button is the ASSISTANT button.
  4. Then to the right of that button is the VOLUME UP (+) button. 
  5. At the bottom of the device is the Charging/Headset port. 

  1. TALK button:  Press and hold to speak with other Relays. Release the button when you are finished. 
  2. RELAY ASSISTANT button:  Press and hold to use the Relay Assistant. Quick tap to cycle through the enabled chats and channels on the device. 
  3. VOLUME UP (+) button:  Hold Volume + for 3 seconds to power on the device. Hold for 5 seconds to power off. Press Volume Up to increase the volume. 
  4. VOLUME DOWN (-) button:  Press Volume Down to decrease the volume. 

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