How to use a Relay+ and RelayX Device

How to use a Relay+ and RelayX Device

Objective

  1. To better understand how to use a Relay+ and RelayX device

Environment / Applies To

  1. Relay+ Device
  2. RelayX Device
  3. All Relay Service Plans

Overview


Relay+





RelayX



How to use a Relay+ Device

Power a Relay+ Off/On
  1. To power on or power off your Relay+ hold down the Volume Up (+) button for 5 seconds.             
Sending a Message on Relay+
  1. Press and hold the talk button, and say your message. Release the button when finished. 
Making a Call with Relay+ (Relay Essentials, Pro, and Enterprise Plan only)
  1. Press and hold the Relay Assistant button, then say your command:
    1. Call <Device Name> to call a specific Relay+
    2. The user receiving the call will hear the name of the caller, followed by a double beep. This will create a temporary private channel between the two users.
    3. To send a message in a call, press and hold the talk button. The Relays LEDs will light up green when sending or receiving a message. 
    4. Calls will automatically end after 10 seconds if inactivity from either user. Users will hear a beep, then will return to their previous channel. 
Using Relay Assistant on Relay+
  1. Changing Channels - Press and hold the Relay Assistant button, then say your command.
    1. <Group Name> to switch to a specific channel
  2. Relay Assistant Commands - Press and hold the Relay Assistant button, then say your command. 
    1. "Battery" to check battery life
    2. "Name" to identify the device
    3. "Time" to hear the current time
    4. "Weather" to hear your local forecast

  1. Note: Tap the Relay Assistant button one time to hear the name of the device and the current channel. Continue to tap the Relay Assistant button to cycle between available channels. 
Adjusting the Volume on a Relay+
  1. Volume Up (+) button when tapped will turn up your volume.  
  2. Volume Down (-) button when tapped will turn down your volume. 
 

How to use a RelayX Device

Power RelayX Off/On
  1. Click into the Menu using the top Right navigation button
  2. Selecting Power Options: The option to power off or reboot the device            
Please Note: To power on or power off your RelayX hold down the Volume Up (+) button for 5 seconds.  
Sending a Message on RelayX
  1. Press and hold the center button, and say your message. Release the button when finished. 
Making a Call with RelayX (Relay Essentials, Pro, and Enterprise Plan only)
  1. Press and hold the Relay Assistant button, then say your command:
    1. Call <Device Name> to call a specific RelayX
    2. The user receiving the call will hear the name of the caller, followed by a double beep. This will create a temporary private channel between the two users.
    3. To send a message in a call, press and hold the talk button. The Relays LEDs will light up green when sending or receiving a message. 
    4. Calls will automatically end after 10 seconds if inactivity from either user. Users will hear a beep, then will return to their previous channel. 
Using Relay Assistant on RelayX

Changing Channels via Relay Assistant

  1. Press and hold to use the Relay Assistant and say the name of the Channel you are switching to
  2. Switched Channels will display on the screen

Changing Channels via Screen

  1. Continue tapping the Relay Assistant button to cycle through all of the channels that your RelayX is a member of
  2. Press and hold the Relay Assistant button, say the name of the channel you'd like to switch to, then release the button
  3. Your RelayX will confirm which channel it has changed to

Relay Assistant Commands

  1. Press and hold the Relay Assistant button, then say your command. 
  2. "Battery" to check battery life
  3. "Name" to identify the device
  4. "Time" to hear the current time
  5. "Weather" to hear your local forecast
    1. Note: You can view battery, name, and time via the RelayX Screen
Adjusting the Volume on a RelayX
  1. VOLUME UP (+):  Hold Volume Up for 5 seconds to power on the device. Hold again for 5 seconds to power off. Press Volume Up to increase the volume. 
  2. VOLUME DOWN (-):  Press Volume Down to decrease the volume. Hold Volume Down for 5-10 seconds to restart the device.
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