How to use a Relay+

How to use a Relay+

Objective

  1. To better understand how to use a Relay+ device

Environment / Applies To

  1. Relay Device
  2. All Relay Service Plans

Overview

Powering a Relay Off/On:
  1. To power on or power off your Relay hold down the Volume Up (+) button for 5 seconds.             
                     



Sending a Message:
  1. Press and hold the talk button, and say your message. Release the button when finished. 


Making a Call with Relay (Relay Essentials, Pro, and Enterprise Plan only):
  1. Press and hold the Relay Assistant button, then say your command:
    1. Call <Device Name> to call a specific Relay
    2. The user receiving the call will hear the name of the caller, followed by a double beep. This will create a temporary private channel between the two users.
    3. To send a message in a call, press and hold the talk button. The Relays LEDs will light up green when sending or receiving a message. 
    4. Calls will automatically end after 10 seconds if inactivity from either user. Users will hear a beep, then will return to their previous channel. 

Using the Relay Assistant:
  1. Changing Channels - Press and hold the Relay Assistant button, then say your command.
    1. <Group Name> to switch to a specific channel
  2. Relay Assistant Commands - Press and hold the Relay Assistant button, then say your command. 
    1. "Battery" to check battery life
    2. "Name" to identify the device
    3. "Time" to hear the current time
    4. "Weather" to hear your local forecast
  1. Note: Tap the Relay Assistant button one time to hear the name of the device and the current channel. Continue to tap the Relay Assistant button to cycle between available channels. 



Adjusting the Volume on a Relay:
  1. Volume Up (+) button when tapped will turn up your volume.  
  2. Volume Down (-) button when tapped will turn down your volume. 


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