How to Receive Beacon Status Reports

How to Receive Beacon Status Reports

Objective

  1. Sign up to receive a monthly beacon status report

Environment/Applies To

  1. Dash

Procedure

  1. Go to dash.relaypro.com and click Sign In
  2. Log in with your email address and password
  3. On the left side, click Location
  4. Click on Beacons
  5. Click on Email Reports
  6. Enter the email address you would like the monthly report sent to
  7. Click Submit

Additional Notes

  1. This report can only be sent to one email address. If multiple people need to receive the report we recommend using an email distribution list as the email to receive the report.
  2. To change the email the report goes to, follow the steps above and enter the new email address.
  3. For an explanation of what information is included in the beacon status reports, see this article.

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