How to Receive Beacon Status Reports

How to Receive Beacon Status Reports

Objective

  1. Sign up to receive a monthly beacon status report

Environment/Applies To

  1. Dash

Procedure

  1. Go to dash.relaypro.com and click Sign In
  2. Log in with your email address and password
  3. On the left side, click Location
  4. Click on Beacons
  5. Click on Email Reports
  6. Enter the email address you would like the monthly report sent to
  7. Click Submit

Additional Notes

  1. This report can only be sent to one email address. If multiple people need to receive the report we recommend using an email distribution list as the email to receive the report.
  2. To change the email the report goes to, follow the steps above and enter the new email address.
  3. For an explanation of what information is included in the beacon status reports, see this article.

    • Related Articles

    • What Information is Included in Beacon Status Report Emails?

      Answer Beacon(s) Not Seen: If any of your beacons have not been “seen” by a Relay within the last 14 days, their configuration information will be shown. Reasons for a beacon not being seen could be that the beacon has been tampered with or removed, ...
    • Beacon Configuration and Installation

      Note: This article only applies to Relay accounts with our Indoor Location Service (i.e. Pro Plan with Indoor Location) Overview Relay's location beacons are designed specifically to work with your Relays in order to provide indoor location ...
    • What do the Beacon Statuses Mean?

      Environment / Applies To Accounts with Indoor Location tracking Relay Dash Answer Low Battery - If a beacon's battery level drops below 15%, it will show as having low battery. We recommend replacing the AA batteries indie of any beacon with low ...
    • Beacon Placement Best Practices - Hospitality

      Overview Relay's location beacons are designed specifically to work with your Relays in order to provide indoor location information for your day-to-day operations and during emergency incidents. Installing your location beacons is required before ...
    • How to Ensure you Receive Emails From Relay

      Objective Please ensure you take the following step to ensure you receive emails from Relay Environment / Applies To Account contacts expected to receive emails from Relay Procedure To ensure emails are received from Relay please take the following ...