What Information is Included in Beacon Status Report Emails?
Answer
Beacon(s) Not Seen: If any of your beacons have not been “seen” by a Relay within the last 14 days, their configuration information will be shown. Reasons for a beacon not being seen could be that the beacon has been tampered with or removed, its batteries have completely died, or it’s still active but a Relay has not been near it in 14 days.
Low Battery: If a beacon’s battery level drops below 15%, it will show up as having a low battery. We recommend replacing the AA batteries inside of any beacons with a low battery immediately.
No Ping Beacons: These beacons may not have had their battery tab removed, were not configured properly, or have not been in the proximity of a Relay device with location enabled.
Unconfigured Beacons: The total number of rooms/areas that have been configured in Dash or the Relay App but have not had a beacon assigned to it will be displayed in this section. Additional information about these areas can be found by logging into Dash and going to Location > Building Admin
Additional Notes
Account owner's are automatically enrolled to receive these emails. If you wish to change who receives these emails, see
this article.
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