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How to Find Last Known Location of an Offline or Lost Relay
Objective To better understand how to find the last known location of an offline or lost Relay Device Environment / Applies To Relay Service Plans with Indoor Location Relay Dash Relay Devices Procedure Log into Dash at dash.relaypro.com Click ...
Relay Device Won't Power On
Symptoms Relay device will not power on Environment/Applies To Relay+ RelayX Resolution Remove the Relay device from its case if one is in use Connect the Relay device to the USB-C charging cable and charging brick that came in the box Plug the ...
Relay Device has No Audio
Symptoms Relay device has no audio Environment/Applies To Relay+ RelayX Resolution Remove the Relay device from its case if one is in use Tap the Volume Up (+) button multiple times to ensure the volume is on high Tap the Assistant button so the ...
Relay Device has a Spinning LED
Symptoms Relay device stuck with a spinning LED (Any Color) Environment/Applies To Relay+ RelayX Resolution Remove the Relay device from its case if one is in use Press the Volume Up (+) button for 60 seconds or until the Relay vibrates If the above ...
How to Identify a Relay+ Device
Objective Identifying a Relay+ device Environment/Applies To Relay+ Dash Procedure If the Relay + device is powered on and online, showing 3 white LEDs Tap the assistant button and the device will say it's name and the channel that it's on If the ...