How to View Asset Location Details

How to View Asset Location Details

Objective

Understand how to view location details of your configured assets

Environment/Applies To

  1. Relay Pro Plan with Indoor Location
  2. Relay Pro App
  3. Relay Dash
  4. Assets

Procedure

Relay Pro App

  1. Tap the Account tab in the Relay Pro App
  2. Tap Manage Tracked Assets
  3. Tap the Asset you'd like to view the location details of

Dash

  1. Click the Location tab in Dash
  2. Click Assets
  3. A list of your configured Assets and location history details will be presented

Additional Notes:

  1. The Asset Location will pull the asset's last known location, and that information is stored indefinitely in Dash until a new location is identified.
  2. Information included in the Asset Location tab:
    1. Asset Name
    2. Asset MAC Address
    3. Last Seen Position
    4. Last Seen By
    5. Last Seen Time
  3. For information on how assets get their location, see this article.

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