How Do Assets Get Their Location?

How Do Assets Get Their Location?

Environment/Applies To

  1. Relay Pro Plan with Indoor Location
  2. Relay Dash
  3. Relay Pro App
  4. Assets

Answer

Asset Trackers emit a Bluetooth signal that Relay devices can detect. When an asset is in range of a Relay device, the Relay device will report its location, based on a nearby location beacon, to any nearby assets. Those details can be viewed in Dash or the Relay Pro App.

Additional Notes

  1. In order for an asset tracker to get location information from a nearby Relay, the Relay must have location tracking enabled. For more information, reference this article.
  2. Only account owners and admins can view the Asset details in Dash and the Relay Pro App.


    • Related Articles

    • How to View Asset Location Details

      Objective Understand how to view location details of your configured assets Environment/Applies To Relay Pro Plan with Indoor Location Relay Pro App Relay Dash Assets Procedure Relay Pro App Tap the Account tab in the Relay Pro App Tap Manage Tracked ...

    • Relay Asset Tracking

      Relay Asset Tracking Important This article only applies to Relay Accounts with our Relay Pro Plan. If you are unsure of what service plan you have, or want to learn more about what features are included in your plan, contact your Customer Success ...

    • What is Indoor Location?

      Environment / Applies To Relay Service Plans with Indoor Locations Dash and Relay Pro App Users Relay Plus Answer Indoor location is a way that an account administrator can more accurately track users with their assigned Relay device, via Dash or the ...

    • Relay Dashboard: Location Tab

      Overview The Location tab allows you to manage and view indoor and outdoor locations, along with indoor building management and history. Indoor Locations This view will showcase your list of devices and their last reported indoor location. You can ...

    • How to Enable and Disable Location Tracking

      Important: Each customer is responsible for being aware of any applicable laws, regulations, or company standards related to the tracking of employees. Customer agrees and acknowledges it has made its own independent decision whether to enable. ...