How to Identify a Relay+ Device
Identifying a Relay+ device
If the Relay + device is powered on and online, showing 3 white LEDs
Tap the assistant button and the device will say it's name and the channel that it's on
If the Relay + is not able to power on or has no audio
Check underneath the USB port with a light to find the last 8 digits of the IMEI number
If the Relay + still has it's white sticker on the back of the Relay
The IMEI number can be used to identify the device
Dash can be used to keep an inventory of your Relay + devices, please see this
How to use a Relay+
How to use your Relay? Powering a Relay Off/On: To power on or power off your Relay hold down the Volume Up (+) button for 5 seconds. Sending a Message: Press and hold the talk button, and say your message. Release the button when finished. Making a ...
Relay+ has No Audio
Symptoms Relay+ has no audio Environment/Applies To Relay+ Resolution Remove the Relay+ from its case if one is in use Tap the Volume Up (+) button multiple times to ensure the volume is on high Tap the Assistant button so the device will tell you ...
Relay+ is Offline
Symptoms Relay+ is offline showing 3 Red LEDs Environment/Applies To Relay+ Resolution Remove the Relay+ from its case if one is in use Tap the Assistant Button to see if the device will provide you an error or reconnect If you are provided with an ...
Relay Assistant Commands
Relay Assistant Commands There are several different commands available for the Relay device. These commands can be accessed by pressing and holding down the assistant/channel button as seen below: While holding down this button, state one of the ...
How to View Your Device and User Inventory in Dash
Objective View all devices, users, and a subset of related information within dash Environment/Applies To Relay Dash Procedure Sign in to Dash Under Account click Inventory A table will be shown with the following information Device/User Name User ...