How to Obtain the MAC Addresses for Relay Devices

How to Obtain the MAC Addresses for Relay Devices

Objective

  1. In some circumstances, in order to connect Relay devices to wifi, sites will have to whitelist the Relay Device MAC Addresses.

Environment / Applies To

  1. Relay Devices
  2. Relay Dash 

Procedure

  1. Log into dash.relaypro.com
  2. Type MAC into the search bar 
  3. Click Device MAC Addresses 
  4. A list with all mac address will pop up, from here you can Copy to Clipboard
  5. Send this list to the Network Admin, or IT department to whitelist

Additional Notes

For information on how to set up wifi, reference this article

    • Related Articles

    • How Do Automatic Firmware Updates Work on Relay+ Devices?

      Environment/Applies To Relay + Devices Answer Relay devices automatically download and install firmware updates with Over-The-Air Updates (OTAs) as they become available Device OTAs include new features, bug fixes and building blocks for future ...

    • How to Manually Update Your Devices Firmware

      Objective Update your Relay + device to the latest firmware Environment/Applies To Dash Relay + Device Procedure Navigate to Dash Login using your credentials Ensure the device is Powered on and showing 3 white LEDs Under Account click Users on the ...

    • Relay W9 Form

      As a Vendor, Relay wants to ensure you have the most updated W-9 Form to provide you our Taxpayer Identification Number and Certification. Please follow this link to obtain your copy.

    • Relay ReUp Process

      Objective: To better understand the ReUp process, as well as best practices to ensure the smoothest transition. Environment / Applies To: RelayM or RelayX ReUp Trade In's Relay+ Dash Procedure: When your RelayM's or RelayX's have shipped, you will ...

    • Relay Texting Overview

      Environment / Applies To Relay Dash Relay Pro App Relay Essentials, Pro, and Enterprise Service Plans Note: Message History must be enabled for relay texting to work. For information on how to enable, reference this article Overview Texting reduces ...