How To Edit Panic or Incident Configuration
Objective:
- To better understand how to edit Panic and Incident Responder Groups within the Relay Dashboard
Environment / Applies To:
- Dash
- Panic and Incident Configuration
Procedure:
- Log into Dash at dash.relaypro.com
- Click into the Incidents Tab
- Click Incident Setup
- Click into the Panic or Incident you are editing
- To edit which group(s) can initiate, respond to, or be notified of a Panic or Incident, click Edit Group Selection under the section you are editing
- To edit who is in a specific group, click the people icon next to the group, then click Edit Membership
- For more information on how to set up groups, reference this article
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