How To Edit Panic or Incident Configuration

How To Edit Panic or Incident Configuration

Objective:

  1. To better understand how to edit Panic and Incident Responder Groups within the Relay Dashboard

Environment / Applies To: 

  1. Dash
  2. Panic and Incident Configuration

Procedure: 

  1. Log into Dash at dash.relaypro.com
  2. Click into the Incidents Tab
  3. Click Incident Setup
  4. Click into the Panic or Incident you are editing
  5. To edit which group(s) can initiate, respond to, or be notified of a Panic or Incident, click Edit Group Selection under the section you are editing
  6. To edit who is in a specific group, click the people icon next to the group, then click Edit Membership 

Additional Information: 

  1. For more information on how to set up groups, reference this article 

    • Related Articles

    • Panic and Incident Overview

      Environment / Applies To Relay Dash Relay Essentials, Pro, and Enterprise Service Plans Relay Device Users Panic Panic Alerts are a way for a Relay to alert a group on their account that something is wrong. It is a general emergency situation alert, ...

    • Panic Alert Configuration and Roles

      Overview Relay Panic Alerts can be configured in two ways; using our standard configuration or using advanced responder groups. Below is a summary of each configuration, as well as the various roles and permissions as it pertains to hardware users, ...

    • How to Configure Panic & Incident Alert Email Notifications

      Objective Enable email notifications for panic and Incident alerts and resolutions Environment/Applies To Account Owners and Admins Relay Essentials, Pro, and Enterprise Plan Relay Dash Procedure Note: Panic email notifications require an updated ...

    • How to Remove an Email Address from Receiving Panic & Incident Alerts

      Objective Remove an email address from receiving Relay panic and Incident alert email notifications Environment/Applies To Account owners and administrators Relay Essentials, Pro, and Enterprise Service Plans Relay Dash Procedure Note: Panic email ...

    • How to View Panic & Incident History

      Objective To better understand how to view panic and incident history Environment / Applies To Relay Dash Relay Essentials, Pro, and Enterprise Service Plans Procedure Log into Dash at dash.relaypro.com Click Incidents Click Incident History From ...