Objective

1. To better understand how to configure a longer timeout for Relay calling. 
   

Please Note: By default, calls timeout after 10 seconds. 

Environment / Applies To

1. Relay Devices
2. Relay Dash

Procedure

1. Log into Dash at dash.relaypro.com
   
2. Under Communications click Commands
   
3. Click the Pencil Icon next to Call {Name of a User}
   
4. Choose between a short (10 seconds), medium (20 seconds), or long (30 seconds) timeout

Additional information 

1. For more information on how relay calling works, reference this article