Panic Alert Configurations, Roles, and Permissions
Overview Relay Panic Alerts can be configured in two ways; using our standard configuration or using advanced responder groups. Below is a summary of each configuration, as well as the various roles and permissions as it pertains to hardware users, ...
How to Remove an Email Address from Receiving Panic Alerts
Objective Remove an email address from receiving Relay panic alert email notifications Environment/Applies To Account owners and administrators Relay Pro Plan and Pro Plan with Indoor Location service plans Dash Procedure Note: Panic email ...
How to Configure Panic Alert Email Notifications
Objective Enable email notifications for panic alerts and panic resolutions Environment/Applies To Account Owners and Admins Relay Pro Plan or Pro Plan with Indoor Location service plans Dash Procedure Note: Panic email notifications require an ...
Panic Resolution and Incident History
Once a Panic Alert has been created, acknowledged, and addressed, the only thing left to do is Resolve the Panic Alert. This will move the account out of the panic state and return everything to normal operation. Previous Panic Alerts are also ...
Panic Alerts and Panic Acknowledgment
Panic Alerts are a way for a Relay to alert a group on their account that something is wrong. This is done by using a series of button presses on the Relay device. This action initiates a series of events in a workflow that will notify the group that ...
Panic Test Best Practices
Before the Test Ensure that all employees using the Relay App have the correct settings on their smartphones. Critical Alerts should be enabled for the Relay app to ensure that Panic notifications are received on your phone. ● Create a game plan: Who ...