What Is the Difference Between an Administrator and a User in Dash?

What Is the Difference Between an Administrator and a User in Dash?

Environment/Applies To

  1. Relay Dash
  2. Account Owners, Administrators, and Users

Answer

There are two role types within Dash; Administrators and Users. See the table below for a comparison between the permissions and capabilities of each role.

Item
Administrator
User
Login to Dash or the Relay Pro App
 ✓
✓
Communicate via Dash or the Relay Pro App
✓
✓
Acknowledge a Panic Alert*
✓
✓
Resolve a Panic Alert*
✓
✓
View Real-Time Location History ***
✓
✓
Configure Beacons to Rooms**
✓

Configure Buildings (Set up Buildings, Floors, and Rooms)**
✓

Add/Remove Users
✓

Rename Users
✓

Create/Edit Channels
✓

*Panic Alerts require a Relay Pro Plan. Admin/User ability as it pertains to specific panic alerts can vary based on your accounts configuration. For specific questions, please contact your Customer Success Representative
**Configuring buildings and beacons requires Relay Indoor Location Services
***Ability to see indoor location and indoor location history requires Relay Indoor Location Services

Additional Notes

  1. Once an admin or user has been created in Dash, you can not change their role without removing them and re-adding them


    • Related Articles

    • How to View Your Device and User Inventory in Dash

      Objective View all devices, users, and a subset of related information within dash Environment/Applies To Relay Dash Procedure Sign in to Dash Under Account click Inventory A table will be shown with the following information Device/User Name User ...

    • How to Add New Users in Dash

      Objective Add new admins or users to your Relay account in Dash Environment/Applies To Relay Dash All Service Plans Account Owners and Admins Procedure Note: Only Account Owners and Admins can add new users to an account In Dash, click Users under ...

    • Renaming a Relay or User profile

      Renaming a Relay or User in Dash Renaming a Relay or user in Dash is a simple process that can help personalize your fleet to it's users or to mark certain devices as belonging to certain groups. For instance, Relays can be renamed as Housekeeping 1, ...

    • How to Add a User or Relay to an Existing Channel

      Objective Add a Relay to the membership list of an existing channel in Relay Dash or the Relay Pro App Environment/Applies To Dash Relay Pro App Account Owners/Admins Procedure How to Add a User or Relay to a Channel In Dash Log in to dash at ...

    • How to Create a Channel in Dash

      Objective Create a new channel for your Relays to communicate Environment/Applies To Relay Dash Account Owners/Admins Procedure Go to dash.relaypro.com and click Sign In Log in with your email address and password On the left side, click Account ...