What Is the Difference Between an Administrator and a User in Dash?

What Is the Difference Between an Administrator and a User in Dash?

Environment/Applies To

  1. Relay Dash
  2. Account Owners, Administrators, and Users

Answer

There are two role types within Dash; Administrators and Users. See the table below for a comparison between the permissions and capabilities of each role.

Item
Administrator
User
Login to Dash or the Relay Pro App
 ✓
✓
Communicate via Dash or the Relay Pro App
✓
✓
Acknowledge a Panic Alert*
✓
✓
Resolve a Panic Alert*
✓
✓
View Real-Time Location History ***
✓
✓
Configure Beacons to Rooms**
✓

Configure Buildings (Set up Buildings, Floors, and Rooms)**
✓

Add/Remove Users
✓

Rename Users
✓

Create/Edit Channels
✓

Enable/Disable Location tracking**** 
✓

*Panic Alerts require a Relay Pro Plan. Admin/User ability as it pertains to specific panic alerts can vary based on your accounts configuration. For specific questions, please contact your Customer Success Representative
**Configuring buildings and beacons requires Relay Indoor Location Services
***Ability to see indoor location and indoor location history requires Relay Indoor Location Services
****Each customer is responsible for being aware of any applicable laws, regulations,  or company standards related to the tracking of employees. Customer agrees and acknowledges it has made its own independent decision whether to enable. 

Additional Notes

  1. Once an admin or user has been created in Dash, you can not change their role without removing them and re-adding them


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