Objective

• To better understand how to view panic and incident history

Environment / Applies To 

• Relay Dash
  

1. Log into Dash at dash.relaypro.com

2. Click Incidents

3. Click Incident History

4. From here you will see a calendar and be able to click into specific incidents to see the following:

1. For incidents, what Color Code or Custom Phrase incident was initiated
2. What time the panic or incident was initiated
   
3. Date of panic or incident
4. Who initiated the panic or incident
5. The address of the panic or incident, and if applicable the indoor location position
   
6. When it was resolved
   
7. Total duration of panic or incident
   
8. Recorded Resolution Reason
   
9. Who resolved the panic or incident
10. Message history recorded during panic or incident
    
11. Any comments that were added during incident resolution
5. You can click Email Incident History to send the information to you or another employee