How to Initiate a Panic Alert From the Relay Communicator App
Objective
- Initiate a panic alert using the Relay Communicator App.
Environment/Applies To
- Relay Communicator App for iOS
- Relay Communicator App for Android
- Relay accounts with panic alerts enabled
- Users with the required permissions
Procedure
- Open the Relay Communicator App on your smartphone
- At the top of the screen tap Initiate Panic
- Slide the megaphone icon across the screen from left to right to initiate the panic alert
Additional Notes
- The user's location will be sent with the panic notification if they have location tracking enabled
- The user's location will only be tracked during an active panic incident in which they are the initiator
- A virtual user can not acknowledge their own panic, but they can resolve it
- App users on iOS with live audio enabled will not hear an audible confirmation when their panic alert has been acknowledged