How to Toggle Push-To-Talk and Panic Notifications on Relay Communicator

How to Toggle Push-To-Talk and Panic Notifications on Relay Communicator

Objective

  1. Use Availability Modes to control push-to-talk audio and alert notifications in the Relay Communicator app.

Environment/Applies To

  1. Relay Communicator
  2. Android and iOS

Procedure

  1. Open Relay Communicator.
  2. Tap the Availability Mode icon in the top-right corner.
  3. Select the mode that matches the notifications you want to receive:
    1. Available: Push-to-talk notifications, live audio, and Incident and Panic alerts are enabled.
    2. Critical Alerts: Push-to-talk notifications and live audio are disabled. You will continue to receive Incident and Panic alerts.
    3. Silenced: Push-to-talk notifications, live audio, and Incident and Panic alerts are disabled.

Additional Notes

  1. Relay Communicator uses Live Audio on Android and Apple’s Push-to-Talk feature on iOS to play channel messages while the app is in the background or the phone is locked.
  2. These features are controlled automatically by Availability Modes. There is no separate setting to enable or disable them.
  3. Your selected mode remains active until you choose another mode. Certain account or incident activity may automatically return the app to Available.
  4. If background messages do not play while the app is set to Available, go to More → Settings → Check App Permissions and confirm that notifications are allowed.
  5. On iOS, selecting Leave from the blue Push-to-Talk control disables Push-to-Talk until Relay Communicator is reopened.