How to Configure a Device(s) TeamTranslate Language

How to Configure a Device(s) TeamTranslate Language

Objective

  1. To better understand how to configure TeamTranslate in Relay Dash

Environment / Applies To

  • Relay Service Plans with the TeamTranslate Feature 

  • Dash 

Procedure 

Configuring TeamTranslate Language in Dash

  1. Log in to Dash at dash.relaypro.com

  2. Under Account, click Users

  3. Select the user you will be changing the language for

  4. Click Language 

  5. Select the language for the user

Configuring TeamTranslate Secondary Languages (Can Only Be Done via Dash)

  1. Under Account, click Users

  2. Select the user you will be adding additional language(s) for

  3. Click Secondary Language

  4. Choose which additional languages the user speaks

  5. Click Submit

Changing a TeamTranslate Language on a Relay Device

  1. Press and hold the Relay Assistant button
  2. Say "Set my language to {insert language}"
  3. The device will beep to indicate the command was successful. You can then tap the Relay Assistant button to hear the channel name spoken in the chosen language to confirm. 

    • Related Articles

    • What is TeamTranslate?

      Environment / Applies To Relay Service Plans with the TeamTranslate Relay Devices Relay Dash Answer TeamTranslate allows you to configure 30+ different languages for a device and translate messages in real time across Relay channels. When a device’s ...

    • Are Relay Texts Translated with TeamTranslate?

      Please Note: TeamTranslate is an additional add on and not included as a standard feature in Relay Service Plans. Environment / Applies To Relay Dash Relay Pro App Accounts with TeamTranslate Answer Text Messages sent from the Relay Pro App or Dash ...

    • How to Configure and Access Channel Scanning

      Overview: Channel scanning is included in the "Scan and Override" add on feature. This article reviews how to configure channels scanning for users, as well as how to access channel scanning from Relay Dash, the Relay Pro App, and a Relay device. ...

    • How to Configure Override

      Overview: Override is included in the "Scan and Override" add on feature. This article reviews how to configure Override for users. Environment: Dash / Relay Pro App Relay Devices How to Set Up Override: Log into dash.relaypro.com Under Account, ...

    • Relay Device is Offline

      Symptoms Relay device is offline showing 3 Red LEDs Environment/Applies To Relay Devices Resolution Remove the Relay device from its case if one is in use Tap the Assistant Button to see if the device will provide you an error or reconnect If you are ...