How to Connect a Bluetooth Headset to a Relay

How to Connect a Bluetooth Headset to a Relay

Objective

  1. Understanding how to connect a Bluetooth headset to Relay+ and RelayX

Environment / Applies To

  1. Relay+ Device
  2. RelayX Device
  3. Relay Dash
  4. Relay App

Procedure

Relays have the ability to add a Bluetooth headset through Dash, the Relay app or the Relay itself. The following headsets have been verified to work with Relay and are available for purchase on Amazon:
  1. BlueParrot M300-XT
  2. Jabra Talk 45
  3. Jabra Talk 65
  4. Shockz OpenComm 2
  5. Jabra Perform 45
*Jabra Perform 45's push-to-talk (PTT) function is not compatible with Relay's push-to-talk function. In order to use Relay's PTT function, you'll need to use the buttons on the Relay device.

These headsets have been validated to work with Relay as intended. While other Bluetooth headsets can connect to your Relay devices, the reliability and functionality available for each may vary. We do not guarantee compatibility of any third-party headsets.

Please note: the volume of the Bluetooth headset is independent of the Relay's volume control.  For example, when the volume is changed on the Bluetooth headset, the volume of the headset will change, not the Relay device.

Connecting a Headset From a Relay

Relay+

  1. Ensure your Bluetooth headset is in pairing mode
  2. Press and hold the Relay assistant button while saying connect bluetooth then release the button
  3. Your Relay will search for nearby Bluetooth devices
  4. If a Bluetooth headset is recognized your Relay will announce it is connecting to the headset
  5. Once connected, your Relay will indicate it has a Bluetooth connection with two blue LED's at the 3 and 9 o'clock positions

RelayX

  1. Navigate to the Menu on the RelayX screen
  2. Select pair Bluetooth to scan for nearby bluetooth headsets
  3. Your RelayX device will announce Scanning for available headsets in pairing mode and the screen will also read Scanning for available bluetooth devices
  4. The LED's will spin Blue while searching for a headset to pair
  5. If a Bluetooth headset is recognized your Relay will announce it is connecting to the headset


Connecting a Headset in Dash

  1. Ensure your Bluetooth headset is in pairing mode
  2. Open Dash and select the Accounts tab
  3. Click on Users
  4. Click on Bluetooth Pairing
  5. Select the correct headset from the list of available Bluetooth devices to pair that headset
  6. Once connected, your Relay will indicate it has a Bluetooth connection with two blue LED's at the 3 and 9 o'clock positions

Connecting a Headset Through the Relay App

  1. Ensure your Bluetooth headset is in pairing mode
  2. Tap Settings
  3. Tap Bluetooth Headsets (under Manage Devices)
  4. Tap on the Relay you want to pair the headset with
  5. Tap on the headset you want to pair with
  6. Once connected, your Relay will indicate it has a Bluetooth connection with two blue LED's at the 3 and 9 o'clock positions



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