Are Relay Texts Translated with TeamTranslate?
Please Note: TeamTranslate is an additional add on and not included as a standard feature in Relay Service Plans.
Environment / Applies To
- Relay Dash
- Relay Pro App
- Relay Essentials, Pro, and Enterprise Service Plans with TeamTranslate
Answer
- Text Messages sent from the Relay Pro App or Dash are immediately translated into each user’s language. These users will only receive the translated version of their message and not the English + translation.
- Messages sent from Relay devices in another language will appear in message history with the English transcription and the transcription of the original language.
Related Articles
How Are Relay Texts Received?
Objective To better understand how texts are received on a Relay device, Relay Dash, and the Relay Pro App. Environment / Applies To Relay Dash Relay Pro App Relay Essentials, Pro, and Enterprise Service Plans Relay Device Answer Receiving Texts on ...
What is TeamTranslate?
Environment / Applies To Relay Service Plans with the TeamTranslate Relay Devices Relay Dash Answer TeamTranslate allows you to configure 30+ different languages for a device and translate messages in real time across Relay channels. When a device’s ...
How to Configure a Device(s) TeamTranslate Language
Objective To better understand how to configure TeamTranslate in Relay Dash Environment / Applies To Relay Service Plans with the TeamTranslate Feature Dash Procedure Configuring TeamTranslate Language Log in to Dash at dash.relaypro.com Under ...
Relay Texting Overview
Environment / Applies To Relay Dash Relay Pro App Relay Essentials, Pro, and Enterprise Service Plans Note: Message History must be enabled for relay texting to work. For information on how to enable, reference this article Overview Texting reduces ...
Relay+ Won't Power On
Symptoms Relay+ will not power on Environment/Applies To Relay+ Resolution Remove the Relay+ from its case if one is in use Connect the Relay+ to the USB-C charging cable and charging brick that came in the box Plug the charging brick into a wall ...