Contact Support
If you need support, please access the support page in your account portal or the help section in Dash and select "Open a Support Ticket". If you are unable to log in, please reach out to your Customer Success Representative or email the Relay Support Team here.
Knowledge Base
Relay Pro
Help business customer fix issues, answer questions and use the Relay Pro service.
Popular Articles
How to use a Relay+ and RelayX Device
Objective To better understand how to use a Relay+ and RelayX device Environment / Applies To Relay+ Device RelayX Device All Relay Service Plans Overview Relay+ RelayX How to use a Relay+ Device Power a Relay+ Off/On To power on or power off your ...Light Overview
Objective: Relay+ and RelayX devices will have three LED lights enabled at all times to indicate current connectivity status Environment: Relay+ Devices RelayX Devices All Relay Service Plans Overview: Here is a reference to the LED lights you can ...Relay Device Won't Power On
Symptoms Relay device will not power on Environment/Applies To Relay+ RelayX Resolution Remove the Relay device from its case if one is in use Connect the Relay device to the USB-C charging cable and charging brick that came in the box Plug the ...How to Use the Relay Translate Feature
Objective Learn how to use the translate feature from a Relay device Environment/Applies To Relay devices Relay Essentials, Pro, or Enterprise plans Procedure Press and hold the Relay Assistant button on a relay and say "Translate [language]" where ...How to Connect a Bluetooth Headset to a Relay
Objective Understanding how to connect a Bluetooth headset to Relay+ and RelayX Environment / Applies To Relay+ Device RelayX Device Relay Dash Relay App Procedure Relays have the ability to add a Bluetooth headset through Dash, the Relay app or the ...